Executive, Caregiver Service Delivery (Processing) in Singapore at Agency for Integrated Care

Date Posted: 11/20/2019

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Job Description

AIC provides progressive career development opportunities in a vibrant and dynamic agency which serves all the seniors and their caregivers in Singapore.

We welcome you to embark on a milestone transformation journey with us in implementing various national healthcare schemes and to be part of the team to co-create this transformation. 

Do join us to make a difference to the seniors and their caregivers in Singapore and to enable the seniors to age well in the community.

  • Perform gate-keeping role by assessing the eligibility of the seniors for various national level schemes based on the established operating framework.
  • Follow through the application by informing the seniors of the outcome of their applications. Assist the seniors to close the last mile of their application, where possible.
  • Improve processes and systems to strengthen grant governance and enhance operational efficiency. 
  • Leverage on data and statistics to identify areas for improvement and work with the stakeholders (e.g. the Ministries) to improve the scheme design.

Job Requirements

  • Degree in any discipline preferably with experience in back office operations or grant operations management is preferred
  • Possess strong interpersonal and communication skills, business acumen, and high level of integrity, with the passion and patience to serve the seniors
  • Detailed, meticulous, organised, resourceful, able to multi-task and work efficiently in a fast paced environment.
  • Able to work independently and as a team player, with motivation to learn and progress as a team

The successful candidate will be offered a 2 years' employment contract.